Frequently Asked Questions

Everything you need to know about your Gumbies order.

What is the standard shipping time for my order?

Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location, usually ranging from 7-14 business days.

How do I return or exchange an item?

We offer a 30-day hassle-free return policy. Items must be unworn and in their original packaging. You can initiate a return through our online portal to receive a prepaid shipping label.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through Klarna and Afterpay.

How do I know which size to order?

Each product page features a detailed size guide. We recommend measuring your foot or a similar garment you own and comparing it to our charts to ensure the perfect fit.

Are Gumbies products sustainably made?

Yes, sustainability is at our core. We use recycled materials, organic cotton, and ethically sourced rubber in our manufacturing processes to minimize our environmental footprint.

Can I track my order in real-time?

Once your order ships, you will receive an email with a tracking number and a link to our tracking page where you can monitor your package's journey.